Branch Rental Manager
Company: Penske
Location: North Bergen
Posted on: November 18, 2023
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Job Description:
Position Summary: A Branch Rental Manager has responsibility in
sales or operations, provide front line contact with prospects,
manage a large fleet of vehicles, match vehicle availability with
customer, coordinate all aspects of customer's account and ensure
complete customer satisfaction. This position will be located at
the Penske facility at 2723 Tonnelle Avenue in North Bergen, NJ.
Major Responsibilities: - Listen to and resolve customer complaints
regarding services, products, or personnel - Monitor sales staff
performance to ensure that goals are met - Hire, train, and
evaluate personnel - Confer with company officials to develop
methods and procedures to increase sales, expand markets, and
promote business - Direct and supervise associates engaged in
sales, inventory-taking, reconciling cash receipts, or performing
specific services, such as pumping gasoline for customers - Provide
staff with assistance in performing difficult or complicated duties
- Plan and prepare work schedules, and assign associates to
specific duties - Attend company meetings to exchange product
information and coordinate work activities with other departments -
Prepare sales and inventory reports for management and budget
departments - Formulate pricing policies on merchandise according
to profitability requirements - Support location and rental
customers, including rental counter activities as needed - Other
projects and tasks as assigned by supervisor Qualifications: - At
least 3 years of customer service experience required - Supervisory
experience preferred - Bachelor's degree required - Strong
written/oral communication and organizational skills are required -
Proficient in the use of Microsoft Outlook, Word, Excel, Access,
and PowerPoint - Valid Drivers License required - Regular,
predictable, full attendance is an essential function of the job -
Willingness to travel as necessary, work the required schedule,
work at the specific location required, complete Penske employment
application, submit to a background investigation (to include past
employment, education, and criminal history) and drug screening are
required. This position is regulated by the Department of
Transportation or designated as safety sensitive by the company,
and the ability to work in a constant state of alertness and in a
safe manner is required. Associates must have the ability to accept
responsibility for their own safety, as well as the safety of
others. Physical Requirements:
Keywords: Penske, North Bergen , Branch Rental Manager, Professions , North Bergen, New Jersey
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