NorthBergenRecruiter
the smart solution for North Bergen jobs

Customer Solutions Tech Support - Work From Home

Company: Mommy Jobs Online
Location: North Bergen
Posted on: July 6, 2018

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAMY on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, North Bergen, Customer Solutions Tech Support - Work From Home, Other, North Bergen, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Work From Home-Create A Balance Today!
Description: Leading National Benefits Company. We are actively seeking ambitious individuals to work from home as Benefits Consultant. No experience is required. No traveling is involved. Full online training is (more...)
Company: AmeriPlan
Location: Staten Island
Posted on: 07/21/2018

Bilingual Customer Service Evaluator
Description: Job role: Bilingual Customer Service Evaluator Fluent in Hebrew and English br br Location: New York Research Center, Garden City, NY br br Role reports to: Production Team ManagerJob PurposeOn (more...)
Company: BPA International
Location: Garden City
Posted on: 07/21/2018

Analytics Lead
Description: New York br br What do we do br br Teachers Pay Teachers or TpT, as we call it is a community of millions of educators who come together to share their work, their insights, and their inspiration (more...)
Company: Teachers Pay Teachers
Location: New York
Posted on: 07/21/2018


Bilingual Customer Care - Hurricane Relief
Description: We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes and in need of emergency assistance, housing (more...)
Company: Mommy Jobs Online
Location: East Orange
Posted on: 07/21/2018

Work From the Comfort of Home!
Description: Want to spend more time with your children Need more funds for your golden years Entrepreneurial
Company: Prosperity Legacy
Location: Larchmont
Posted on: 07/21/2018

Reps Needed - Full or part time (Telecommute)
Description: Benefit reps needed for the nation's largest provider
Company: Ameriplan
Location: Brooklyn
Posted on: 07/21/2018

Now Interviewing- PT/FT From Home
Description: Are you looking to embark on a new career We have two open positions available. We are seeking multi talented, driven individuals
Company: Professional Career Advantage Network
Location: Camden
Posted on: 07/21/2018

Benefits Specialist
Description: Come and join a successful team of representatives for the largest benefits company nationwide. We offer flexible schedules
Company: Ameriplan
Location: Staten Island
Posted on: 07/21/2018

Now Interviewing- PT/FT From Home
Description: Are you looking to embark on a new career We have two open positions available. We are seeking multi talented, driven individuals
Company: Professional Career Advantage Network
Location: Trenton
Posted on: 07/21/2018

Spanish Tutor Jobs
Description: Employer, the US' 1 tutoring network, are offering you the chance to become a private Spanish tutor and start tutor jobs at a time and price that suits you.Tutoring is the ideal job for students, graduates, (more...)
Company: Superprof
Location: New Rochelle
Posted on: 07/21/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

North Bergen RSS job feeds