NorthBergenRecruiter
the smart solution for North Bergen jobs

Customer Solutions Tech Support - Work From Home

Company: Mommy Jobs Online
Location: North Bergen
Posted on: May 30, 2018

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAMY on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, North Bergen, Customer Solutions Tech Support - Work From Home, Other, North Bergen, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Over The Road Company Driver
Description: What We Offer Company Drivers and Students: Starting at .40- .44 CPM with incentives to make more Benefits
Company: Gaines Express
Location: Elizabeth
Posted on: 06/19/2018

Long Island Latin Tutor Jobs
Description: Long Island Latin Tutor JobsVarsity Tutors is always looking for bright individuals in Long Island who are passionate
Company: Varsity Tutors
Location: New York
Posted on: 06/19/2018

Real Estate Professional (Independent Contractor)
Description: br Job DescriptionA Real Estate Professional Independent Contractor assists clients with the purchase and sale of property. When putting a home on the market for sale or trying to buy a new home, (more...)
Company: Berkshire Hathaway HomeServices
Location: Philadelphia
Posted on: 06/20/2018


CDL A Flatbed Company Drivers
Description: What We Offer Company Drivers and Students: Starting at .40- .44 CPM with incentives to make more
Company: Gaines Express
Location: White Plains
Posted on: 06/20/2018

Lead Generation Specialist
Description: Lead Generation Specialist br The Lead Generation Specialist will be responsible for driving sales through initiating telephone contact with a wide variety of sourced leads and to identify, qualify, (more...)
Company: Vivial
Location: New York
Posted on: 06/20/2018

Benefit Specialist Needed
Description: Our 25 year old company is currently interviewing for Benefit Consultants. We help people save
Company: AmeriPlan
Location: Philadelphia
Posted on: 06/20/2018

Policy Title Typists
Description: We are a national specialty staffing company providing highly qualified employees to niche industries. Our focus is quality and our industry-savvy Account Managers recruit the most competent and skilled (more...)
Company: Mommy Jobs Online
Location: Clifton
Posted on: 06/19/2018

Sitter Wanted - Seeking Child Care Worker
Description: Description: br Hey my name is anam. I'm interviewing a sitter available in vineland, newjersy.
Company: Sitter
Location: Philadelphia
Posted on: 06/19/2018

Suffolk Couty Latin Tutor Jobs - Varsity Tutors (Bayside,NY)
Description: Suffolk Couty Latin Tutor JobsVarsity Tutors is always looking for bright individuals in Suffolk Couty who are passionate about
Company: Varsity Tutors
Location: Bayside
Posted on: 06/19/2018

Real Estate Account Executive
Description: Do you get Real Estate Understand the value of accurate data Can you go toe-to-toe with the commercial real estate industry's leaders br br If you're a sales leader with proven experience selling (more...)
Company: CompStak
Location: New York
Posted on: 06/19/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

North Bergen RSS job feeds