New Provider Liaison - Veterans Evaluation Services
Company: Maximus
Location: Hamden
Posted on: July 4, 2025
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Job Description:
Description & Requirements Maximus is currently hiring for New
Provider Liaisons to join our Veterans Evaluation Services (VES)
team. This is a remote opportunity. The New Provider Liaison (NPL)
is responsible for supporting and guiding newly contracted medical
providers on an individually assigned basis. NPLs are the new
provider's first point of contact ultimately there to equip our
providers with the tools required to become proficient in the
performance of Compensation and Pension examinations. Some of the
assistance may include providing specified guidance on DBQ
worksheets and a comprehensive understanding of VA rating criteria,
technical support for providers in the use of the Portal (to
include access and research of medical records, and aiding in
report completion and submission), and expand upon the initial
training, given by the Provider Development and Retention
Department, into a broader and more complete overview of each
provider’s function within VES. Due to contract requirements, only
US Citizen or a Green Card holder can be considered for this
opportunity . Essential Duties and Responsibilities: - Conduct an
orientation training with newly contracted providers via a
communication platform. - Analyze the first 5 to 10 submitted
reports for newly contracted or reactivated providers on an
individual basis. - Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports. - Conduct
remedial retraining sessions with providers that have been
identified as needing improvement in report quality by either VA,
Medical Advisory Board or VES Leadership. - Provide in depth
feedback on progress to providers via phone correspondence. -
Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling,
and Recruiting departments. - Ability to work a shift of
8:00am-5:00pm CT Monday-Friday required Home Office Requirements: -
Please note upon hire, Veteran Evaluation Services (VES), a Maximus
Co. will provide all necessary computer equipment that is to be
utilized to fulfil the duties of your role. New hires will not be
exempt from using company provide equipment. Home Office
Requirements Using Maximus-Provided Equipment: Internet speed of
20mbps or higher required (you can test this by going to [1]
www.speedtest.net ) Connectivity to the internet via either Wi-Fi
or Category 5 or 6 ethernet patch cable to the home router Private
work area and adequate power source Must currently and permanently
reside in the Continental US In accordance with SCA contract
requirements, remote work must be conducted from the location
specified at the time of hire. Travel is not permitted, and you are
required to remain at your designated home location for all work
activities. Minimum Requirements - Associate degree required;
Bachelor's degree preferred. - 1 year previous VES Quality Analyst
experience. - For positions on this contract, Maximus will pay the
prevailing wage rate for the location in which the employee is
working, as determined by the Department of Labor. That wage rate
will vary depending on locality. An applicant's salary history will
not be used in determining compensation. EEO Statement Maximus is
an equal opportunity employer. We evaluate qualified applicants
without regard to race, color, religion, sex, age, national origin,
disability, veteran status, genetic information and other legally
protected characteristics. Pay Transparency Maximus compensation is
based on various factors including but not limited to job location,
a candidate's education, training, experience, expected quality and
quantity of work, required travel (if any), external market and
internal value analysis including seniority and merit systems, as
well as internal pay alignment. Annual salary is just one component
of Maximus's total compensation package. Other rewards may include
short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees,
including health insurance coverage, life and disability insurance,
a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be
commensurate with job duties and relevant work experience. An
applicant's salary history will not be used in determining
compensation. Maximus will comply with regulatory minimum wage
rates and exempt salary thresholds in all instances. Minimum Salary
$23.00 Maximum Salary $30.30
Keywords: Maximus, North Bergen , New Provider Liaison - Veterans Evaluation Services, IT / Software / Systems , Hamden, New Jersey
