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On-Site Leasing Supervisor (Marketing Director)

Company: Fairfield Residential
Location: Staten Island
Posted on: July 20, 2018

Job Description:

Located in Hudson Yards, The Eugene offers stunning residential homes with thoughtful and lavish interiors built with exquisite detail and with dynamic design. The Eugene is part of the highly anticipated Manhattan West development in NYC. We are searching for a Leasing Manager for this development. This position is located ON-SITE at this property. This leasing manager position is responsible for supporting the Property Manager in managing aspects of the leasing process and completing the leasing duties, and supervising the leasing associates. We are looking for candidates with stellar customer service skills, along with one year of residential leasing experience. Essential Duties: Manages all aspects of the leasing process, including, but not limited to, incoming traffic, qualifying prospects, leasing apartments, preparing lease paperwork and completing move-in paperwork. Responsible for all Leasing Consultant duties, including but not limited to leasing of apartments and all follow up and applicable paperwork. Performs, develops and supervises marketing efforts including outreach marketing. Oversees and ensures accuracy of all social media sites. Sets weekly leasing goals with the leasing team. Completes all leasing reports. Completes weekly LRO market survey and monthly Yardi market survey. Makes pricing recommendations. Shops competitive properties. Performs all necessary file audits, including but not limited to audits of new Job Description Leasing Manager Revised 6/2014 Page 2 of 3 lease agreements as well as ongoing lease files. Ensures compliance with renters' insurance policy and complies with company policies for notices and assessing fees. Assists property manager in supervising, training, motivating, and supporting leasing consultants. Follows up on unclosed traffic with leasing consultants and prospective residents. Reviews guest cards and phone logs and ensures follow up. Assists residents with concerns and requests including any necessary follow-up. Ensures that models, leasing office and clubhouse are checked daily and are kept spotless and representative of Fairfield's standards and corrects any discrepancies. Assists with resident retention through renewal program and community events. Participates in resident functions as required by Property Manager. Maintains courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies. Enters all daily activity into Yardi including phone and site traffic rentals, move-in/outs, notices to vacate, cancellations, lease renewals, etc., as needed. Participates in company required training by established deadline. Complies with all Fairfield standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws. Any other duties or responsibilities that may be assigned. Skills, Knowledge & Abilities: Ability to read, write, understand, and communicate in English. Strong knowledge of Microsoft Outlook, Word, and Excel. Knowledge of Yardi or other property management accounting software. Strong typing skills. Strong understanding of federal, state and local fair housing laws and provisions. Superior customer service skills including the ability to manage difficult customers and/or situations. Strong attention to detail, organizational, time-management and problem solving skills. Professional verbal and written communication skills. Strong leadership and management skills; ability to direct a team. Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis. Ability to work a flexible schedule to include weekends, evenings and holidays. Experience: Minimum one year residential leasing, sales and/or management experience. Experience in leadership and managing a staff preferred. Experience using Yardi or other related property management accounting software. Experience using Microsoft Outlook, Word, and Excel.

Keywords: Fairfield Residential, North Bergen, On-Site Leasing Supervisor (Marketing Director), Executive, Staten Island, New Jersey

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