Manager - Consumer Operations
Location: North Bergen
Posted on: September 22, 2022
The Manager Consumer Operations will support the necessary
operations of the business regarding our consumer fleet inventory
and Penske Agent program to assure profit maximization,
customer/agent satisfaction and business operations
This position will be located at the Penske facility at 2723
Tonnelle Avenue in North Bergen, NJ.
• Manage the HikeNet system to assure proper staffing, scheduling,
and process efficiencies in the management of our vehicle fleets
• Facilitate the consumer inventory management process to ensure
all locations have the necessary equipment to meet reservation
opportunities while maintaining costs within the hiking Business
Plan expenditure amount.
• Coordinate the consumer product preventative maintenance, ready
to go and campaign programs to assure inventory is in the highest
quality condition for our customers.
• Assist in Penske Agent Review program to ensure all agents
receive a quarterly review
• Assist in Agent Management by providing training and support on
process, technology, and supplies to allow agents to provide
customer service excellence.
• Other projects and tasks as assigned by supervisor.
• At least 6 months of retail sales and/or customer service
• Bachelor's degree required. A major/minor in Management,
Marketing, or Communications preferred
• Ability to make independent decisions, work well in a team
environment, customer service skills, strong organizational skills,
and a positive attitude are required.
• Proficiency in the use of a computer, including Microsoft Word,
Excel, Outlook and PowerPoint required
• Valid Driver's License required, as is the ability and
willingness to drive Penske vehicles, up to and including a 26' box
• Regular, predictable, full attendance is an essential function of
• Willingness to work the required schedule, work at the specific
location required, travel as necessary, accurately complete
Penske's employment application, submit to a background
investigation (to include past employment, education, and criminal
history) and drug screening are required.
This position is regulated by the Department of Transportation or
designated as safety sensitive by the company, and the ability to
work in a constant state of alertness and in a safe manner is
required. Associates must have the ability to accept responsibility
for their own safety, as well as the safety of others.
-The physical and mental demands described here are representative
of those that must be met by an associate to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
-The associate will be required to: read; communicate verbally
and/or in written form; remember and analyze certain information;
and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be
required to stand, walk, and sit. The associate is frequently
required to use hands to touch, handle, and feel, and to reach with
hands and arms. The associate must be able to occasionally lift
and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close
vision, distance vision, peripheral vision, depth perception and
the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing
Penske Truck Leasing Co., L.P., headquartered in Reading,
Pennsylvania, is a partnership of Penske Corporation, Penske
Automotive Group and Mitsui & Co., Ltd. A leading global
transportation services provider, Penske operates a premier fleet
of vehicles and serves its customers from locations in North
America, South America, Europe, Australia, and Asia. Penske's
product lines include full-service truck leasing, contract
maintenance, commercial and consumer truck rentals, used truck
sales, transportation and warehousing management and supply chain
management solutions. Visit www.GoPenske.com to learn more.
Keywords: Penske, North Bergen , Manager - Consumer Operations, Executive , North Bergen, New Jersey
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