Clinical Nurse Manager
Company: Summit Health CityMD
Location: White Plains
Posted on: April 1, 2026
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Job Description:
About Our Company We’re a physician-led, patient-centric network
committed to simplifying health care and bringing a more connected
kind of care. Our primary, multispecialty, and urgent care
providers serve millions of patients in traditional practices,
patients' homes and virtually through VillageMD and our operating
companies Village Medical , Village Medical at Home , Summit Health
, CityMD , and Starling Physicians . When you join our team, you
become part of a compassionate community of people who work hard
every day to make health care better for all. We are innovating
value-based care and leveraging integrated applications, population
insights and staffing expertise to ensure all patients have access
to high-quality, connected care services that provide better
outcomes at a reduced total cost of care. Please Note: We will only
contact candidates regarding your applications from one of the
following domains: @summithealth.com, @citymd.net, @villagemd.com,
@villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or
@bmctotalcare.com. Job Description Position Summary: The Clinical
Nurse Manager is responsible for administering, directing, planning
and coordinating clinical, ACO and Medical Home activities in
assigned departments. Supervises the clinical staff including
Registered Nurses, Licensed Practical Nurses and Medical
Assistants. Works collaboratively with the physicians to ensure
high quality, cost effective and accessible patient care services.
Job Responsibilities: Oversees the management of daily operations
of the Departments. Manages personnel and /or activities of the
assigned medical office(s)/departments including, but not limited
to, interviewing, hiring, training, counseling, evaluation,
disciplining and terminating in conformance with organizational
policies and procedures. Works with the physicians in patient care
quality improvement, ACO and Medical Home initiatives including
gaps in care, Medicare STAR ratings and risk adjusted
reimbursement, RAF. Manages the Distribution of Sample Medications,
tracking, documentation and auditing. Develops and administers
office policies and procedures in a consistent and timely manner
and in accordance with accreditation standards as applicable (Quad
A). Develops clinical guidelines for prioritizing work activities,
evaluating effectiveness and modifying activities as necessary.
Evaluates the clinical competence of the clinical staff. Functions
in pre- or post-op care or during procedures as necessary based on
staffing and department needs. Mentors staff to stimulate
professional development and professional growth. Identifies,
analyzes and resolves work related problems and issues. Coordinates
the development and review of operating budgets for assigned
medical offices / departments. Monitors compliance with established
approved budgets, ensuring effective staff and resource
utilization. Monitors use of medical supplies, keeping supplies
current with medical trends. Manages relationships with outside
vendors to ensure contract compliance and effective levels of
support. Oversees office billing procedures, including but not
limited to, patient registration, encounter processing and
reconciliation, and charge entry. Works collaboratively with the
Billing Department managers and staff to ensure timely and accurate
bill processing and payment. Maintains the Medical Office facility.
Oversees and recommends improvements including renovations,
expansion and purchase of equipment. Works collaboratively and
actively communicates with other Departments and administrative
personnel to ensure maximum organizational efficiency and
productivity. Responds to patient concerns. Promotes quality
patient care and service. Ensures patients' follow-up phone calls
are made in a timely manner. Collects data, prepares reports,
analyzes statistics and budget reports, and answers correspondence
as needed. Serves on organizational committees and attends
management meetings as requested. Participates in professional
development activities. Adheres to all Summit Health Compliance
Program Policies and Procedures including all regulatory financial
and OSHA requirements. Participates in and contributes to help
achieve a total compliance program. Manages assigned projects as
directed. Performs other duties as requested. Job Requirements:
Education/Certifications/Licenses: BSN required; MSN or Masters in
Management or Healthcare preferred. Active RN or LPN license
required Critical Care and/or Surgical background preferred 3 years
or more managerial experience preferred BLS & ACLS certification
Performance Standards for Specialty Knowledge, Skills & Abilities:
Strong computer skills, previous EMR experience preferred.
Proficient in Excel and Word. Ability to multi-task and strong
organizational skills. Manager Competencies: Planning and
Initiative: Ability to organize workload to meet both short and
long term goals and objectives; proactively monitors key
performance indicators and makes real-time adjustments to ensure
that projects stay on track; keeps abreast of latest trends in the
industry and proactively works to implement ‘best practice’ ideas
at Summit Health; takes the initiative to recommend solutions,
process improvement initiatives, and pragmatic “business shifting”
ideas on enhancing the performance of the function or department.
Champions automation & process improvement vs. inefficient manual
processes; focuses on redundancies and cross training to ensure a
proper back-up structure is in place. Understands and recognizes
the importance of setting goals. Hiring & Assimilating: High
quality recommendations made regarding hiring of top talent; Works
with Human Resources effectively to increase talent pipeline and
identify both traditional and non-traditional areas of potential
recruitment; assures new hires receive necessary orientation and
comprehensive training to fully perform to required expectations.
Properly introduces new hires to the organization, its culture, and
colleagues. Talent Development, Performance Management, &
Retention: Provides appropriate and constant positive and
constructive feedback; provides coaching and identifies development
opportunities during the normal course of business and clinical
operations. Identifies and cultivates ‘Top Talent’. Regularly meets
with team and individuals to appropriately share company
information, provide career guidance, and take the “pulse” of the
team and department. Prudently addresses employees who are
performing at a level that is less than full performance and
applies the correct measure of progressive discipline, in
conjunction with Human Resources; documents performance issues as
required &xa;Pay Range: $93,900.00 - $117,400.00
Annual&xa;&xa; The provided compensation range is based on
industry standards and salary determinations will be made based on
numerous factors including but not limited to years of experience
and location of position. About Our Commitment Total Rewards at
VillageMD Our team members are essential to our mission to reshape
healthcare through the power of connection. VillageMD highly values
the critical role that health and wellness play in the lives of our
team members and their families. Participation in VillageMD’s
benefit platform includes Medical, Dental, Life, Disability,
Vision, FSA coverages and a 401k savings plan. Equal Opportunity
Employer Our Company provides equal employment opportunities ( EEO)
to all employees and applicants for employment without regard to,
and does not discriminate on the basis of, race, color, religion,
creed, gender/sex, sexual orientation, gender identity and
expression (including transgender status), national origin,
ancestry, citizenship status, age, disability, genetic information,
marital status, pregnancy, military status, veteran status, or any
other characteristic protected by applicable federal, state, and
local laws. Safety Disclaimer Our Company cares about the safety of
our employees and applicants. Our Company does not use chat rooms
for job searches or communications. Our Company will never request
personal information via informal chat platforms or unsecure email.
Our Company will never ask for money or an exchange of money,
banking or other personal information prior to the in-person
interview. Be aware of potential scams while job seeking.
Interviews are conducted at select Our Company locations during
regular business hours only. For information on job scams, visit,
https://www.consumer.ftc.gov/JobScams or file a complaint at
https://www.ftccomplaintassistant.gov/ .
Keywords: Summit Health CityMD, North Bergen , Clinical Nurse Manager, Administration, Clerical , White Plains, New Jersey