Associate - Client Service
Company: JPMorgan Chase & Co.
Location: Brooklyn
Posted on: April 1, 2026
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Job Description:
Description Being a part of our Security Services Custody Client
Operations team, you're part of a pivotal team dedicated to
delivering exceptional service and support to our valued clients.
Your role involves more than just assisting, you're the front line,
ensuring that every interactions leaves a lasting positive
impression. As a Client Service Associate in our Security Services
Custody Client Operations team, you will provide Institutional
investors access to markets globally for settlements, safekeeping
and asset servicing of securities, along with ancillary services
such as Foreign Exchange collateral, derivatives lifecycle
management, bank loans, and Liquidity Solutions. This product
suite, along with our Markets business, helps service our core
client segments: Asset Managers, Asset Owners, Insurance/GSEs,
Banks/Broker Dealers and Hedge Funds and Alternatives. We are
committed to delivering investor solutions that help protects our
clients’ portfolios, optimize their efficiency and maximize
opportunities in a diverse global markets. Job Responsibilities:
Provide excellent client service and support to internal and
external clients daily Monitor internal and external client
inquiries, resolve non-routine issues and closely partner with
internal teams to resolve any exceptions in a timely manner Perform
root cause analysis for clients to increase straight through
processing, with a focus to establish and maintain relationships
with all stakeholders Partner across wider global team and
technology to identify product enhancements and technology
improvement opportunities Collaborate with Client Service Teams and
manage client expectations and concerns, with focus on delivering
unparalleled client experience Provide operations subject matter
expertise and value added services to clients where required
Required qualifications, Capabilities, and Skills: Knowledge of
financial markets, trade lifecycle, and settlement practices
Excellent verbal and written communication skills, and adept at
communicating with all levels of the business and technical parts
of the organization Operate effectively in a dynamic environment
with tight deadlines and can exhibit time management skills
Exposure to business intelligence tools (I.E. Tableau, Alteryx,
UiPath, OwlDQ); comfortable working with data Strong analytical &
problem solving skills with proactive mindset to drive change
Bachelor's Degree
Keywords: JPMorgan Chase & Co., North Bergen , Associate - Client Service, Accounting, Auditing , Brooklyn, New Jersey
