Post-Trade Client Relationship & Service Associate - Collateral Management
Company: S&P Global
Location: New York
Posted on: April 28, 2024
Job Description:
About the Role: The Team: The Post - Trade Client Relationship
and Services (CRS) Team for triResolve Margin (OSTTRA Collateral
Management Solution). The CRS team is responsible for ongoing
support of existing clients, providing training & demos, and for
testing and onboarding new clients to the platform.
Responsibilities and Impact:
- Daily monitoring/support of incoming queries across a broad
spectrum of the client base, with a keen awareness of priorities
for urgent vs non-urgent issues.
- Collaboration with internal teams on account management and
client feedback.
- Build, document and maintain close relationships with set of
assigned clients.
- Work within the Key Business Initiative (KBI) framework where
relevant.
- Promote comprehensive and effective usage of the service as
appropriate to each client.
- Raise functionality requests and take part in development
brainstorming or feature testing. Compensation/Benefits
Information: S&P Global states that the anticipated base salary
range for this position is $60,000 to $100,000. Final base salary
for this role will be based on the individual's geographic
location, as well as experience level, skill set, training,
licenses and certifications. In addition to base compensation, this
role may be eligible for an annual incentive plan. This role is
eligible to receive additional S&P Global benefits. For more
information on the benefits we provide to our employees, please
click here . What We're Looking For:
- An engaged and proactive 'customer success' mindset. The role
requires technical aptitude, exceptional interpersonal and
organizational skills.
- Attention to detail, analytical ability and Interest in
technology.
- Client-facing or prior support experience.
- The ability to understand complex process flows and concepts,
as well as to explain these accurately and concisely to
clients.
- Knowledge of finance (including derivatives) and awareness of
the trade processing lifecycle would be beneficial.
- Basic understanding of trade reconciliation, collateral
management and/or settlement processes ideal. Right to Work
Requirements: This role is limited to persons with indefinite right
to work in the United States. About OSTTRA Candidates should note
that OSTTRA is an independent firm, jointly owned by S&P Global
and CME Group. As part of the joint venture, S&P Global
provides recruitment services to OSTTRA - however, successful
candidates will be interviewed and directly employed by OSTTRA,
joining our global team of more than 1,200 post trade experts.
OSTTRA was formed in 2021 through the combination of four
businesses that have been at the heart of post trade evolution and
innovation for the last 20+ years: MarkitServ, Traiana, TriOptima
and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global
and CME Group. With an outstanding track record of developing and
supporting critical market infrastructure, our combined network
connects thousands of market participants to streamline end to end
workflows - from trade capture at the point of execution, through
portfolio optimization, to clearing and settlement. Joining the
OSTTRA team is a unique opportunity to help build a bold new
business with an outstanding heritage in financial technology,
playing a central role in supporting global financial markets.
Learn more at www.osttra.com . What's In It For You? Benefits: We
take care of you, so you can take care of business. We care about
our people. That's why we provide everything you-and your
career-need to thrive at S&P Global. Our benefits include:
- Health & Wellness: Health care coverage designed for the mind
and body.
- Flexible Downtime: Generous time off helps keep you energized
for your time on.
- Continuous Learning: Access a wealth of resources to grow your
career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through
competitive pay, retirement planning, a continuing education
program with a company-matched student loan contribution, and
financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global
has perks for your partners and little ones, too, with some best-in
class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive
awards-small perks can make a big difference. For more information
on benefits by country visit:
https://www.spglobal.com/en/careers/our-culture/ Equal Opportunity
Employer S&P Global is an equal opportunity employer and all
qualified candidates will receive consideration for employment
without regard to race/ethnicity, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability,
marital status, military veteran status, unemployment status, or
any other status protected by law. Only electronic job submissions
will be considered for employment. If you need an accommodation
during the application process due to a disability, please send an
email to: EEO.Compliance@spglobal.com and your request will be
forwarded to the appropriate person. US Candidates Only: The EEO is
the Law Poster
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
describes discrimination protections under federal law. 20 -
Professional (EEO-2 Job Categories-United States of America),
BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 299449
Posted On: 2024-03-25 Location: New York, New York, United
States
Keywords: S&P Global, North Bergen , Post-Trade Client Relationship & Service Associate - Collateral Management, Executive , New York, New Jersey
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