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Senior Technical Consultant

Company: Nuance Communications, Inc.
Location: Mahwah, NJ
Posted on: March 28, 2017

Job Description:

Position: Senior Technical Consultant (Mahwah, NJ)

Duties: Create deliverables and appropriate technical design documentation

during project life cycle, as well as document processes that may be

applicable during a particular project lifecycle phase. Set expectations

with development team members on quality of deliverables and perform code

reviews. Improve existing programming techniques, methodologies, and

processes by contributing experiences to evolve Enterprise PS best

practices and standards. Responsible for all technical aspects of

Professional Services (PS) projects involving the development of speech and

touch-tone enabled IVR enterprise applications on various voice platforms

such as Avaya, Cisco, Nuance or Genesys in the Enterprise division. Ensure

adherence to project budgets and estimate new work to help project managers

determine timeline and budget. Drive technical aspects of client kickoff

meetings, handle change requests by clients, and work to devise contingency

plans. Lead development teams comprised of developers from across the world

to design and implement applications using multiple development frameworks

and platforms leveraging and enforcing Enterprise PS best practices and

standards. Interact with clients to gather requirements and gain approval

on architecture and design. Present application development concepts to

junior level resources and perform training to implement sound technical

solutions. Interface with clients, UI designers, and project management to

develop and implement speech applications and drive bug resolution

interactions with clients.

Requirements: Master’s degree (or foreign equivalent) in Computer

Science, Electrical Engineering, Information Systems, or a related field

and three (3) years of experience performing Java and J2EE development of

IVR applications utilizing natural language speech recognition; or, in the

alternative, Bachelor’s degree (or foreign equivalent) in Computer

Science, Electrical Engineering, Information Systems, or a related field

and five (5) years of experience as indicated above.

Also requires demonstrated expertise (DE): performing IVR application

development using Avaya, Cisco, or Genesys voice platforms; DE designing

system architecture and technical requirements for implementation by

Software Engineers; DE creating technical design documentation leveraging

VoiceXML and speech recognition technologies; and DE interfacing with

project managers, UI designers, and clients to gather requirements and

determine project roadmaps.

To apply, submit resume referencing Job Code # 30747 to Jason Hewitt,

Nuance Communications, 1 Wayside Road, Burlington, Massachusetts 01803.

Keywords: Nuance Communications, Inc., North Bergen , Senior Technical Consultant, Computer , Mahwah, NJ, New Jersey


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