Dispatcher
Company: Ambassador Resources
Location: Roselle
Posted on: May 4, 2024
Job Description:
JOB TITLE: Dispatcher
DEPARTMENT: Domestic Trucking
KEY TASKS AND RESPONSIBILITIES:
- Handle customer service emails, rate emails, and answer/make
phone calls.
- Review Daily Domestic Reports for shipment status and notify
customers accordingly.
- Maintain all communication via email alias.
- Must always maintain professionalism with both team and
customers.
- Communicate with LTL carriers terminals and dedicated CSD teams
for any pickups and/or delivery issues.
- Ensure all shipments are properly billed.
- Assist with or handle OS&D and coordinate to file claims
following the SOP provided by the manager/supervisor.
- Validate and Process new orders received in TMS within
minutes.
- Monitor dispatched orders and communicate with customers about
any pickups and/or delivery issues.
- Other duties as the department develops.
QUALIFICATIONS:
- Minimum 2 years of experience scheduling LTL trucking pick-ups
and deliveries, dispatch, customer service, and rate
quotations.
- Strong verbal and written communication skills.
- Candidate must be detail-oriented and enjoy a fast-paced,
multi-tasking, customer service-minded environment.
- Working hours will be 8:30 am- 5 pm, M-F unless otherwise
agreed.
If interested please send resume to
David.Cornwell@ambassadorresources.com
Keywords: Ambassador Resources, North Bergen , Dispatcher, Professions , Roselle, New Jersey
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